Digital Markets FTX Ltd: Claim Portal

Important Notice - The Bahamas Bar Date of 16 August 2024 has now passed. We have closed the Digital Markets FTX Claim portal to new claimants. Existing claimants can still log in to see the status of their claim or provide required KYC, Tax or Distribution documents.

We will NEVER contact you by email asking for your wallet details. Emails of this nature should be treated as suspicious and you should avoid opening or clicking on any links within these emails. Please verify all emails about Digital Markets FTX are from legitimate sources by checking whether the email addresses are listed here. If you are unsure, please contact [email protected].

Digital Markets FTX Ltd. (In Official Liquidation)

The Process

1
Account Registration
Registration of creditor and customer account details in relation to your claim.
2
Electronic Proof of Debt Submission
Provides customers with the opportunity to accept/dispute the scheduled system balance retrieved from the books and records of Digital Markets FTX.
3
Claim Adjudication
Assessment of the Proof of Debt for distribution purposes.
4
Identity Verification
Process requiring additional identification information and documentation from customers and creditors.
5
Payment Instruction Submission
Submission of payment instruction upon admission of claim.
6
Claim Settlement
Distribution to creditors and customers.

Information

Click on the boxes below to expand them

On 10 November 2022 The Securities Commission of the Bahamas (https://www.scb.gov.bs/) presented a winding up petition against Digital Markets FTX Ltd. ("Digital Markets FTX" or "the Company") and suspended its licence to operate as a digital asset business. Digital Markets FTX is a subsidiary of FTX Trading Ltd, a company incorporated in Antigua and Barbuda.

Following the presentation of the petition, at a hearing on 10 November 2022, the Commercial Division of The Supreme Court of the Bahamas ("the Supreme Court") appointed Mr Brian Simms KC of Lennox Paton as Provisional Liquidator and commenced a liquidation proceeding for Digital Markets FTX (the "Bahamian Liquidation Proceeding"). On 14 November 2022, Kevin Cambridge of PwC Bahamas and Peter Greaves of PwC Hong Kong were also appointed by The Supreme Court as Joint Provisional Liquidators (collectively "JPLs").

On 10 November 2023, upon hearing of evidence from the representatives of The Securities Commission of the Bahamas, the JPLs and counsel for the Foreign Representative of FTX Trading Ltd, the Supreme Court appointed the JPLs as Joint Official Liquidators ("JOLs") and ordered the Company be wound up in accordance with the provisions of the Companies Act, 1992 (as amended) and as applicable to the winding up of International Business Companies under the Companies (Winding Up Amendment) Act, 2011.

Since their appointment by the Supreme Court, the JOLs have been reviewing the financial position of Digital Markets FTX, investigating the causes of the collapse of FTX globally and its impact on Digital Markets FTX, seeking to identify and secure assets, and investigating all paths available to the Company with a view to realising the maximum possible value for all stakeholders. This work is ongoing.

This claims portal is being administered by PwC on behalf of the JOLs and can be validated via PwC's case website (https://www.pwc.com/FTX) where you can read more about the proceedings and view court filing documents. The case website also includes an FAQ section for customers and claimants (https://www.pwc.com/bs/en/services/business-restructuring-ftx-digital-markets/creditor-faqs.html).

For regular updates on the timeline to progress through each stage in the portal please click this link - https://www.pwc.com/bs/en/services/business-restructuring-ftx-digital-markets/live-updates.html.

For guidance on how to submit your claim please refer to the User Guide. (https://www.pwc.com/bs/en/services/business-restructuring-ftx-digital-markets/assets/ftx-digital-markets-claim-user-guide.pdf)

What if I need to create an account after the bar date?

If you need to create an account for purposes such as transfers, KYC and have been instructed to do so by the Joint Official Liquidators of Digital Markets FTX click here.

If you require further contact or support please refer to one of the following email addresses: Customers ([email protected]) or Creditors ([email protected]).

Please note that we are also sending communications via [email protected], [email protected] and [email protected]. These mailboxes are not monitored, and you should continue to contact us, if needed, via the other email addresses detailed above. These communications are not junk emails, and if you believe you should have received communication from these addresses, please check the junk mail folder of your email.

The Official Liquidation of Digital Markets FTX Ltd. ("Digital Markets FTX") is overseen by the Commercial Division of The Supreme Court of The Commonwealth of The Bahamas (the "Supreme Court") and is being executed by the Joint Official Liquidators ("JOLs").

In the days following the presentation of the winding up petition on 10 November 2022, proceedings were commenced in the United States to place FTX Trading Limited and its affiliated debtor entities (collectively the "US Debtors") into bankruptcy proceedings under Chapter 11 of the U.S. Bankruptcy Code.

Following the Global Settlement Agreement entered into between the US Debtors and the JOLs, customers of FTX.com were able to claim in either the Chapter 11 cases (the "US Process") or the Digital Markets FTX Official Liquidation (the "Bahamas Process") but could only participate in one process.

Customers were invited to submit an electronic Proof of Debt form through the Digital Markets FTX Claim Portal prior to the Bahamas Bar Date of 16 August 2024. This date has now passed and therefore customers are no longer able to submit claims.

Customers can refer to the Digital Markets FTX DM Election Process Overview (https://www.pwc.com/bs/en/services/business-restructuring-ftx-digital-markets/assets/ftx-dm-election-process-overview.pdf) for further information on the process.

If you believe you may be a customer or creditor of FTX.US (the US platform for US customers) or any of the US Debtors, you should refer to the US Debtors' portal managed by Kroll. For further information on the US Process, you can refer to their website (https://cases.ra.kroll.com/FTX).

If you have received a suspicious email claiming to be from Digital Markets FTX or the Joint Official Liquidators, please do not click on any links or provide any personal information. You can verify legitimate email addresses on the Useful Information section above.

We will NEVER contact you by email asking for your wallet details or private keys. Any such communication should be treated as a phishing attempt.

If you are unsure about the legitimacy of any communication, please contact